FAQs

Repairing

1. Do you repair laptop and desktop PC’s?

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2. Do you only repair laptop computers?

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3. Can you repair my Apple Mac?

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4. Do you provide network support too?

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5. Can you replace broken laptop screen?

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6. Can missing or sticky keyboard keys be replaced?

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7. Can you repair power supplies and laptop power jacks on-site?

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8. Windows cannot boot or crashes on startup or shuts down without notice. What should I do?

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9. Can you upgrade my computers memory (RAM) onsite?

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10. Can you set up my wireless network and configure my laptop to connect to it?

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11. I have purchased a new machine and I need to transfer all my data from previous machine to the new one. Can you help?

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12. How long will it take for your engineers to get to me?

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13. Are engineers available outside normal office hours or at the weekend?

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14. Will you back up my data before beginning the repair?

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15. What will happen to the data backup once my computer is repaired?

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16. Will it take long to fix my power supply or laptop power jack?

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Pricing

1. Can you quote me a fixed price for laptop repair?

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2. Is there a charge for site or home visits, collections and delivery services?

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3. Is there a call out fee?

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4. Is there a charge if you cannot repair my computer?

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5. Is there a charge if my computer is not worth repairing?

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6. Can missing or sticky keyboard keys be replaced?

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7. Will you offer to buy my laptop if it is beyond repair?

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8. How soon after the repair is complete do I have to pay?