Open every day · 24 hours / No fix · no fee / Free UK collection · DPD / 5.0☆ · Rated on Google / 56 Tavistock Pl · WC1H 9RG / 0800 211 8284 / Open every day · 24 hours / No fix · no fee / Free UK collection · DPD / 5.0☆ · Rated on Google / 56 Tavistock Pl · WC1H 9RG / 0800 211 8284 / Open every day · 24 hours / No fix · no fee / Free UK collection · DPD / 5.0☆ · Rated on Google / 56 Tavistock Pl · WC1H 9RG / 0800 211 8284 / Open every day · 24 hours / No fix · no fee / Free UK collection · DPD / 5.0☆ · Rated on Google / 56 Tavistock Pl · WC1H 9RG / 0800 211 8284 /

Software & Virus Removal. By Repair Specialists.

OS reinstall, malware removal, driver hell. Free diagnostic, fixed-price quote in 24h, OEM or OEM-equivalent parts, 30 days warranty.

More about Software & Virus Removal

Slow, infected, locked out, stuck in a boot loop or in need of a clean OS reinstall — we sort malware removal, driver problems, failed updates and account lockouts on Windows and macOS, and migrate your files across where needed.

Most software jobs are same-day, with a 30-day workmanship warranty. If the cause turns out to be hardware, the diagnostic is free and we quote the fix before doing anything.

From
£45
Turnaround
Same day
Warranty
30 days
Diagnostic
Free

Pick your exact model for a fixed-price quote · 1,400+ models indexed

What actually happens.

Same four steps, every job
01

Book or walk in

Freephone, WhatsApp, online form, or drop by the Bloomsbury shop. No appointment needed.

T+0
02

Free diagnostic

Engineer inspects board, takes photos, writes up findings. You get a fixed-price quote within 24h.

T+24h
03

You approve — or walk

No fee if you don't want the repair. If you do, we order parts same-day from our 800+ local stock.

T+48h
04

Return & warranty

Free DPD return, tested twice. 12-month warranty, logged to your device serial.

T+3d

Us vs the other options.

Same repair, three routes
Recommended Us
Apple Store / AASP
High-street shop
Price (Software & Virus Removal) from £45 £300+ flat-fee £200–£400
Parts grade OEM or OEM-equivalent OEM Mixed / often aftermarket
Turnaround Same day 7–10 days 2–5 days
Warranty 30 days 90 days 90 days typical
Data preserved Yes — never touched Wipe required Case by case
Free collection Yes (UK-wide, DPD) No Rare
Diagnostic fee Free £39 £20–£60
Proof of work Photos + part returned No No

Customers we’ve done this for.

Verified Google reviews
★★★★★ Google

"The service was fast, professional, and reasonably priced."

Google review
★★★★★ Google

"Everything was done on time, and the work was clean and efficient."

Google review
★★★★★ Google

"My iPad repair on the same day"

Google review · iPad

Questions we hear a lot.

Q.01 What does “no fix, no fee” actually mean? +
You pay £0 if we can't repair your device. No diagnostic fee, no inspection fee, no return-shipping fee. If you accept our quote and we can't finish the job, you owe nothing. We've honoured this on 14,000+ repairs since 2004.
Q.02 How does the free DPD collection work? +
Book online, print a prepaid label (or we send one by post), DPD picks up from any UK address next working day. We diagnose within 24 hours and send a fixed-price quote by WhatsApp or email. Approve it — or don't — and we ship back, also free.
Q.03 Why does your 12-month warranty matter? +
Because we source panels and parts directly and stock 800+ at a time, we can stand behind most repairs for a full year (liquid damage 90 days, motherboard work 6 months, software 30 days). Coverage includes every mode of failure we've historically seen: backlight, digitiser, pressure marks, delamination, BMS, charging IC.
Q.04 Do you use genuine parts? +
Where possible, yes. For Apple and premium-brand screens we use OEM or OEM-equivalent panels from the same Foxconn/LG lines. For batteries we use manufacturer-spec cells. We'll always tell you on the quote what grade the part is, and the price reflects it.
Q.05 Can you fix water damage on a MacBook that won't turn on? +
Usually. Liquid damage is a board-level job — we strip the machine to components, ultrasonic-clean in an industrial bath, inspect under microscope, and replace any corroded ICs. The sooner it reaches us after the spill (and the sooner it’s powered down), the better the odds.
Q.06 Is the 30% student discount on everything? +
Yes — labour and parts. Valid NUS, TOTUM, or university email. Stackable with our price-match guarantee. Average student save is £62.
Software & Virus Removal on the LRS Bloomsbury bench
• Step 1 · Pick your device

Software & Virus Removal for your exact device.

Tell us what you’ve got and we’ll quote in 24 hours. Pick your manufacturer, then your model — or skip to booking and we’ll figure it out together.

  • Free written diagnostic, no obligation to book
  • Fixed-price quote — what we say is what you pay
  • 30 days warranty on the part and the labour

Can’t find your model or service?

WhatsApp us a photo of the fault or call the shop — we’ll come back with a fixed-price quote in 24 hours.

How to find us.

Bloomsbury · 2 mins from Russell Sq
LS
Laptop Repair Specialists London · Est. 2004
Address
56 Tavistock Place
Bloomsbury
London WC1H 9RG
Opening hours
Mon–Sun · 24 hours
Open now · walk-ins welcome
Call the shop
0800 211 8284 · freephone
0207 100 4067 · landline
• Ready when you are

Free diagnostic.
Free collection.
Honest answer in 24 hours.

Book online 0800 211 8284
Or walk in · 24 hours · 7 days
WhatsApp quote