Predator Helios Neo 16 AI battery replacement
Swollen, not charging, poor cycle life. Booked, fixed and tested on the Bloomsbury bench — same day turnaround on most Predator Helios Neo 16 AI jobs. 12 months warranty on the part and the labour.
| Repair | Battery Replacement |
| From | from £69 |
| Turnaround | Same day |
| Warranty | 12 months |
The Acer Predator Helios Neo 16 AI from 2025 (16" Gaming Laptop) is one of the newest machines through our bench — modern thermals, thin-film batteries, and Type-C charging that all behave differently to repair than older platforms. Common faults on gaming laptops like the Predator: thermal paste degradation causing throttling, fan bearing wear, and GPU memory faults. Repaste + fan replacement is a 24h job that brings most rigs back to factory-spec thermals. Free written diagnostic on every booking, fixed-price quote in 24 hours, 12-month warranty on the part and the labour.
What this fix covers.
If you brought your Predator Helios Neo 16 AI in for battery replacement, here’s what we’ll do, in order:
- Diagnostic — free, written, with photos. We confirm the fault is what you think it is before we touch anything.
- Fixed-price quote — from from £69, no creep. If we find a second issue underneath, we ring you before doing anything.
- Repair on the bench — OEM or OEM-equivalent parts, ESD-protected, magnification where needed. Same day turnaround on most jobs.
- Bench-test & return — we run the symptom you brought it in for, plus a full system check, before it leaves the shop. 12 months warranty on the part and the labour.
We also do battery replacement on these Predator models: